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Governments should guarantee sufficient funding for job centers, so that they have the resources to guide workers through transitions, as well as train counselors to better use technology and data to advise workers. Career counseling and other reemployment services, such as job listings, job search assistance, and referrals to employers, has been shown to effectively assist displaced workers in transitioning back to work.
A study commissioned by the U.S. DOL examining reemployment services in Nevada found that they represent a fast and cost-effective approach to helping displaced workers find work, and result in savings to the UI program that exceed the cost of the services.
Colorado and Indiana have invested in improving job coaching by working with the Markle Foundation’s Skillful Initiative to develop the Career Coaching Corps. This program connects counselors from AJCs, community colleges, high schools, and nonprofit organizations in a “community of practice” to disseminate high-quality standards and best practices through a “train the trainer” approach. Participating counselors also learn to better use new technologies, such as SkillsEngine, mySkills, myFuture, edX, LinkedIn, and CSMlearn, and labor market data to help workers find training opportunities and well-paying jobs.
